:root{
  --bg:#f4f7f8;--card:#fff;--ink:#17313a;--muted:#6a7f87;--brand:#0f5e5a;--brand2:#1e8d83;
  --line:#dbe5e7;--danger:#b42318;--warn:#b54708;--ok:#16794b;--info:#175cd3;--shadow:0 12px 35px rgba(23,49,58,.09)
}
*{box-sizing:border-box}html,body{margin:0;background:var(--bg);color:var(--ink);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Arial,sans-serif}
body{min-height:100vh}button,input,select,textarea{font:inherit}.shell{max-width:1180px;margin:auto;padding:18px 16px 90px}
.topbar{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:18px}.brand{display:flex;align-items:center;gap:12px}.logo{width:118px;height:64px;border-radius:10px;overflow:hidden;background:white;box-shadow:var(--shadow);flex:0 0 118px;padding:4px}.logo img{display:block;width:100%;height:100%;object-fit:contain}
.brand h1{font-size:21px;margin:0}.brand p{margin:2px 0 0;color:var(--muted);font-size:13px}.role-switch{display:flex;gap:7px;background:#eaf0f1;padding:5px;border-radius:14px;overflow:auto}.role-switch button{border:0;background:transparent;color:var(--muted);padding:9px 12px;border-radius:10px;white-space:nowrap;cursor:pointer}.role-switch button.active{background:white;color:var(--brand);font-weight:700;box-shadow:0 2px 10px rgba(23,49,58,.08)}
.notice{background:#fff4e5;border:1px solid #ffd79d;color:#754400;padding:11px 13px;border-radius:12px;margin-bottom:14px;font-size:13px}.grid{display:grid;grid-template-columns:repeat(12,1fr);gap:16px;align-items:start}.card{background:var(--card);border:1px solid var(--line);border-radius:18px;padding:18px;box-shadow:var(--shadow)}.span-12{grid-column:span 12}.span-8{grid-column:span 8}.span-7{grid-column:span 7}.span-6{grid-column:span 6}.span-5{grid-column:span 5}.span-4{grid-column:span 4}.span-3{grid-column:span 3}
.card h2,.card h3{margin:0 0 12px}.sub{color:var(--muted);font-size:14px;margin-top:-4px}.hero{background:linear-gradient(135deg,#0f5e5a,#166d68 58%,#248e83);color:white;border:0}.hero .sub{color:#dbf5f2}.hero h2{font-size:30px}.kpis{display:grid;grid-template-columns:repeat(5,1fr);gap:12px}.kpi{padding:16px;border:1px solid var(--line);border-radius:16px;background:#fff}.kpi b{display:block;font-size:28px;margin-top:4px}.kpi span{font-size:12px;color:var(--muted);text-transform:uppercase;letter-spacing:.05em}.hero .kpi{background:rgba(255,255,255,.12);border-color:rgba(255,255,255,.18)}.hero .kpi span{color:#d8eeee}
label{display:block;font-size:13px;font-weight:700;margin:13px 0 6px}.req:after{content:' *';color:var(--danger)}input,select,textarea{width:100%;border:1px solid #cddbdd;background:white;border-radius:12px;padding:12px 13px;color:var(--ink);outline:none}textarea{min-height:120px;resize:vertical}input:focus,select:focus,textarea:focus{border-color:var(--brand2);box-shadow:0 0 0 3px rgba(30,141,131,.12)}.row{display:grid;grid-template-columns:1fr 1fr;gap:12px}.btn{border:0;border-radius:12px;padding:11px 14px;font-weight:700;cursor:pointer;display:inline-flex;align-items:center;justify-content:center;gap:8px}.btn.primary{background:var(--brand);color:white}.btn.secondary{background:#eaf3f2;color:var(--brand)}.btn.ghost{background:#f1f4f5;color:var(--ink)}.btn.danger{background:#fdecea;color:var(--danger)}.btn.small{padding:8px 10px;font-size:13px}.btn:disabled{opacity:.5;cursor:not-allowed}.actions{display:flex;gap:9px;flex-wrap:wrap;margin-top:14px}
.chips{display:flex;gap:8px;flex-wrap:wrap}.chip{padding:6px 9px;border-radius:999px;font-size:12px;font-weight:700;background:#edf2f3;color:#445a62}.chip.high{background:#ffebe8;color:#9f2d20}.chip.normal{background:#fff4d6;color:#7a5200}.chip.low{background:#e8f4ff;color:#175cd3}.chip.spoed{background:#b42318;color:#fff}.chip.open{background:#eef4ff;color:#1849a9}.chip.progress{background:#fff2df;color:#934f00}.chip.wait{background:#f4edff;color:#6941c6}.chip.done{background:#e8f7ef;color:#067647}
.list{display:flex;flex-direction:column;gap:10px}.ticket{border:1px solid var(--line);border-radius:15px;padding:13px;background:white;cursor:pointer}.ticket:hover{border-color:#aac8c5}.ticket-head{display:flex;justify-content:space-between;gap:10px}.ticket-title{font-weight:800}.ticket-meta{color:var(--muted);font-size:12px;margin-top:5px}.ticket-desc{font-size:14px;margin:8px 0 0;color:#3d555d}.empty{padding:25px;text-align:center;color:var(--muted);border:1px dashed #c9d7d9;border-radius:14px}.toolbar{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.toolbar input,.toolbar select{width:auto;min-width:150px}.grow{flex:1}.right{margin-left:auto}.photo-preview{width:100%;max-height:280px;object-fit:cover;border-radius:14px;border:1px solid var(--line);margin-top:10px}.muted{color:var(--muted)}.tiny{font-size:12px}.divider{height:1px;background:var(--line);margin:15px 0}.table-wrap{overflow:auto}.table{width:100%;border-collapse:collapse;min-width:700px}.table th,.table td{text-align:left;padding:10px;border-bottom:1px solid var(--line);font-size:13px}.table th{color:var(--muted);font-size:12px;text-transform:uppercase}.settings-group{border:1px solid var(--line);border-radius:14px;padding:14px;margin-bottom:12px}.toggle{display:flex;align-items:center;justify-content:space-between;gap:12px}.badge-dot{display:inline-grid;place-items:center;min-width:22px;height:22px;padding:0 7px;border-radius:999px;background:#b42318;color:white;font-weight:800;font-size:12px}.bottomnav{display:none}.success{background:#eaf8f0;color:#12603d;border:1px solid #bce7cf;border-radius:12px;padding:12px}.danger-text{color:var(--danger)}.modal-backdrop{position:fixed;inset:0;background:rgba(5,24,29,.45);display:grid;place-items:end center;padding:16px;z-index:20}.modal{background:white;width:min(760px,100%);max-height:92vh;overflow:auto;border-radius:20px;padding:18px;box-shadow:0 25px 80px rgba(5,24,29,.3)}.modal .close{float:right}.timeline{border-left:2px solid #d7e4e4;padding-left:14px}.timeline-item{margin:0 0 14px;position:relative}.timeline-item:before{content:'';position:absolute;left:-20px;top:5px;width:10px;height:10px;border-radius:50%;background:var(--brand2)}.code{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;background:#eef3f4;border-radius:8px;padding:2px 6px;font-size:12px}
@media(max-width:850px){.span-8,.span-7,.span-6,.span-5,.span-4,.span-3{grid-column:span 12}.kpis{grid-template-columns:repeat(2,1fr)}.topbar{align-items:flex-start;flex-direction:column}.role-switch{width:100%}.row{grid-template-columns:1fr}.shell{padding-bottom:95px}.desktop-role{display:none}.bottomnav{position:fixed;left:0;right:0;bottom:0;display:grid;grid-template-columns:repeat(3,1fr);background:rgba(255,255,255,.96);backdrop-filter:blur(10px);border-top:1px solid var(--line);padding:7px max(10px,env(safe-area-inset-right)) calc(7px + env(safe-area-inset-bottom)) max(10px,env(safe-area-inset-left));z-index:10}.bottomnav button{border:0;background:transparent;padding:8px 4px;color:var(--muted);font-size:12px}.bottomnav button.active{color:var(--brand);font-weight:800}.toolbar input,.toolbar select{width:100%}.right{margin-left:0}.hero h2{font-size:25px}}
@media print{.role-switch,.bottomnav,.notice,.no-print{display:none!important}.shell{max-width:none;padding:0}.card{box-shadow:none}.topbar{margin-bottom:8px}}
.top-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.user-pill{background:#eaf3f2;color:var(--brand);border-radius:999px;padding:8px 11px;font-size:12px}.public-nav{display:flex;gap:8px;margin:0 0 14px;flex-wrap:wrap}.auth-wrap{min-height:65vh;display:grid;place-items:center}.auth-card{width:min(460px,100%)}.errorbox{margin-top:10px;background:#fdecea;color:var(--danger);border:1px solid #f3c3bd;border-radius:12px;padding:11px}.info-box{margin-top:14px;background:#eef6f5;border:1px solid #c9e2df;border-radius:12px;padding:12px;color:#315b58;font-size:13px}.hero-line{background:rgba(255,255,255,.2)}.result-space{margin-top:14px}.list-top{margin-top:12px}.section-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;flex-wrap:wrap}.account-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.account-card{border:1px solid var(--line);border-radius:15px;padding:14px;background:white}.account-card.inactive{opacity:.65;background:#f7f8f8}.account-head{display:flex;align-items:flex-start;justify-content:space-between;gap:10px}.account-meta{font-size:13px;line-height:1.55;margin-top:10px}.audit-controls{display:grid;grid-template-columns:180px 180px 1fr;gap:12px;align-items:end}.audit-actions{display:flex;gap:8px;flex-wrap:wrap}.audit-text{margin-top:14px;white-space:pre-wrap;font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:12px;line-height:1.55;background:#101820;color:#e8f1f2;border-radius:14px;padding:14px;max-height:420px;overflow:auto}.completion-box{margin-top:16px}.file-btn{cursor:pointer}.label-top{margin-top:0}.inner-notice{margin:12px 0}.modal h2{padding-right:76px}
@media(max-width:850px){.account-grid{grid-template-columns:1fr}.audit-controls{grid-template-columns:1fr}.audit-actions{align-items:stretch}.audit-actions .btn{flex:1}.top-actions{width:100%}.user-pill{max-width:100%;overflow:hidden;text-overflow:ellipsis}.section-head>.btn{width:100%}}

.photo-actions{display:flex;gap:8px;flex-wrap:wrap}.hidden-file{display:none!important}.photo-actions .btn{flex:1;min-width:130px}

@media(max-width:850px){.logo{width:102px;height:58px;flex-basis:102px}.brand{gap:10px}.brand h1{font-size:20px}}

.notification-urgencies{display:grid;gap:7px}.notification-urgencies>div{margin-bottom:2px}.check-row{display:flex;align-items:center;gap:8px;font-weight:600;margin:0}.check-row input{width:auto;margin:0}

/* v5.6.5 */
.hero-copy{white-space:normal;line-height:1.55}.spoed-ticket{border-color:#e5484d!important;border-left:6px solid #b42318!important;background:#fff5f5!important}.spoed-ticket .ticket-title{color:#b42318}.urgent-heading{color:#b42318}.routing-card{border:1px solid var(--line);border-radius:12px;padding:10px;margin-bottom:10px;background:#fafcfc}.routing-people{display:grid;gap:5px;margin:7px 0 9px;padding-left:8px}.routing-card .label-top{margin-bottom:6px}

/* v5.7.3 - compactere beheerpagina */
.admin-grid>.card{align-self:start}
.admin-card-self{height:auto;min-height:0}
.admin-form-settings{padding-bottom:20px}
.admin-form-columns{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(280px,.65fr);gap:22px;align-items:start}
.admin-form-columns textarea{min-height:105px}
.admin-save-row{justify-content:flex-end;border-top:1px solid var(--line);padding-top:16px;margin-top:18px}
.audit-section{margin-top:2px}
@media(max-width:850px){.admin-form-columns{grid-template-columns:1fr}.admin-save-row .btn{width:100%}}

/* v5.7.3 - alle beheerpanelen inklapbaar behalve Hoofdbeheer */
.collapsible-card{padding:0;overflow:hidden}
.collapsible-card details{width:100%}
.collapsible-card summary{list-style:none;cursor:pointer;display:flex;align-items:center;justify-content:space-between;gap:12px;padding:18px;font-size:17px;font-weight:800;color:var(--ink)}
.collapsible-card summary::-webkit-details-marker{display:none}
.collapsible-card summary:after{content:'›';font-size:26px;line-height:1;color:var(--brand);transform:rotate(90deg);transition:transform .15s ease}
.collapsible-card details[open] summary:after{transform:rotate(-90deg)}
.collapsible-card details[open] summary{border-bottom:1px solid var(--line)}
.collapsible-content{padding:16px 18px 18px}
.collapse-hint{margin-left:auto;font-size:11px;font-weight:600;color:var(--muted)}
@media(max-width:850px){.collapse-hint{display:none}}

/* v5.7.3 categoriebeheer */
.category-row{display:flex;align-items:center;gap:10px;padding:10px 0;border-bottom:1px solid var(--line,#e5e7eb)}
.category-row:last-child{border-bottom:0}
.category-order{width:28px;height:28px;border-radius:999px;background:#eef2f7;display:inline-flex;align-items:center;justify-content:center;font-size:12px;font-weight:700;flex:0 0 28px}
.category-name{font-weight:600;flex:1;min-width:0;overflow-wrap:anywhere}
.category-actions{display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end}
.category-add-row{display:flex;gap:8px;margin-top:14px;align-items:center}
.category-add-row input{flex:1;min-width:0}
@media(max-width:650px){.category-row{align-items:flex-start;flex-wrap:wrap}.category-actions{width:100%;padding-left:38px;justify-content:flex-start}.category-add-row{flex-direction:column;align-items:stretch}}

/* v5.7.4 - rollen & rechten */
.permission-role-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}
.permission-role-card{border:1px solid var(--line);border-radius:16px;padding:15px;background:#fbfcfc;min-width:0}
.permission-role-head h4{margin:0 0 3px;font-size:17px}
.permission-group{border-top:1px solid var(--line);padding-top:12px;margin-top:12px;display:grid;gap:8px}
.permission-group>b{font-size:13px;color:var(--ink)}
.permission-row{padding:5px 0}
.permission-danger{color:var(--danger)}
@media(max-width:850px){.permission-role-grid{grid-template-columns:1fr}}

.urgent-notice{margin-top:10px;padding:12px 14px;border:2px solid #b42318;border-radius:10px;background:#fff1f0;color:#7a160f;line-height:1.45}.urgent-notice b{color:#b42318}

.login-help{margin-top:14px;margin-bottom:0}